Safe for anyone

How to use this site

Each script on the home page is a small program that checks or fixes something on a lab computer. You copy one line, paste it into a command window, and read the result.

1. Check the badge first

• Safe for anyone Only looks at the computer and changes nothing. Go ahead.
• Needs admin password Changes a setting. Only run it if you have been given admin access and told to use it.
• IT staff only Removes software or resets the computer. Do not run it. Report the problem to IT staff instead.

2. Open the command window

Mac: Terminal

1. Press Command + Space, type Terminal, press Return.
2. Commands that start with sudo ask for a password. Nothing appears while you type it. That is normal. Type it and press Return.

Windows: PowerShell

1. Click Start and type PowerShell.
2. For Safe for anyone scripts, just click Windows PowerShell.
3. For Needs admin password scripts, right-click Windows PowerShell → Run as administrator → enter the admin credentials.

3. Copy, paste, run

1. On the home page, click Copy next to the command.
2. Paste it into the window: Command + V on Mac; Ctrl + V or right-click on Windows.
3. Press Return / Enter and wait until the prompt comes back.

4. Read and report the result

• Each script card says what a good result looks like under Next.
• To report a problem, include:
  • the computer name (on the label, or in the script output)
  • the room number
  • a screenshot of the output (Mac: Command + Shift + 4; Windows: Windows + Shift + S)
  • what you were doing when the problem started

Rules

• Only run commands copied from this site.
• If a script asks to delete, remove, or reset something and you were not told to do that, answer N (no) and stop.
• If you see red error text you don’t understand, stop and send a screenshot to IT staff. Don’t try a different script to see if it helps.